FAQs

Good questions, honest answers.

Still deciding? Here are the questions patients ask us most, answered plainly.

General

We're at 47A, Jln 11, Taman Putra, 68000 Ampang, Selangor. Tap "Get Directions" on our Contact page to open us in Google Maps.

We're open Mon–Sat 9AM–7PM, Sun 9AM–5PM.

We recommend messaging us on WhatsApp first so we can set aside time for you. If you're in pain, call us and we'll try to see you sooner.

Yes, when we have a free slot. Messaging us first helps keep your wait short.

Yes. Focus Smile Dental is a family clinic, and Dr. Lim focuses on children's dentistry. First visits are about getting comfortable, and we go at your child's pace.

Just yourself. If you have previous dental records, X-rays or a referral letter, bring them along, but they're not required.

Pricing & payment

It depends on the treatment and your case. We'll always explain the cost clearly before anything begins, so there are no surprises.

Ask our team at the clinic or on WhatsApp and we'll explain what's available for your treatment.

Yes. Focus Smile Dental is an appointed panel clinic for HealthMetrics, Mednefits and PM Care. If you're covered by another provider, send us the details on WhatsApp and we'll check for you.

Treatments

Check-ups and cleaning, fillings, root canal treatment, braces, wisdom tooth removal, crowns, dentures, implants, whitening and more. See our Services page for the full list.

Book a check-up and we'll take a closer look first. We won't recommend any treatment without examining you and explaining why.

Often, yes. Root canal treatment, which Dr. Liew performs under a microscope, can save many teeth that might otherwise be removed. We'll check and tell you honestly.

Call or message us and tell us it's urgent. We'll do our best to see you as soon as we can.

Still have a question?

Message us on WhatsApp and we'll get back to you as soon as we can.